COVID-19: NCDC announces new toll-free number – TBEN


The Nigerian Center for Disease Control (NCDC) has activated a shortcode – 6232 to reach the NCDC.

Chikwe Ihekweazu, the Director-General, made this known in a statement Thursday.

He said the number was introduced as a way for the public to contact the NCDC Connect Center and access verified information on COVID-19 and other infectious diseases.

“The shortcode is a toll-free number and easy to remember, which means all calls to NCDC through ‘6232’ are free,” he noted.

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Ihekweazu recalled that in 2016, the NCDC created its Connect Center as a critical aspect of its event-based risk monitoring and communication strategy.

“Over the years, this has been used for the response to epidemics of infectious diseases such as Lassa fever, monkeypox, yellow fever, cerebrospinal meningitis, etc.”

The CEO revealed that between March and December 2020, the NCDC Connect Center received more than 580,000 phone calls related to COVID-19.

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He added that the new shortcode will be used alongside the existing free number – 0800 9700 0010 – which would be phased out.

The NCDC reminded Nigerians to always adhere to public health and safety measures, including regular hand washing, physical distancing and the proper use of face masks.

COVID-19: NCDC announces new toll-free number


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