The deadline of September 15, 2021, which was given to the IT giant Infosys to resolve the problems faced by thousands of taxpayers when filing their returns on the electronic filing portal, expires today.
Although the government has extended the deadline for filing returns until December 31, 2021, Infosys’ deadline to repair the portal ends today.
The deadline for filing returns has been extended due to coronavirus infections and issues taxpayers have with the portal.
Problems ranged from the site’s sluggishness to their inability to generate passwords and verify past data to verify claims already filed.
Infosys Managing Director and Managing Director Salil Parekh was summoned by Finance Minister Nirmala Sitharaman to his office on August 23 and was asked to fix the portal issues by September 15, 2021.
He was asked to strengthen the infrastructure to ensure that people are able to file their returns.
Mr. Parekh was also asked to make some changes to the portal back-end to address issues with data transfer and assimilation.
Expressing disappointment with the company, the Ministry of Finance had asked him to make extra efforts to resolve the issues with the portal.
Last week, the Income Tax Department said it was continually engaged with Infosys to ensure a smooth filing experience for taxpayers.
He even said that despite the problems, more than a crore of taxpayers had filed their returns for the 2021-2022 tax year using the portal.
Since its launch on June 7, the portal has started to experience problems, forcing the government to intervene.