Fake SingPost website turns out to be phishing scam, users have to pay – TBEN Singapore News

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A member of the public nearly fell into the trap of a phishing scam after receiving an apparently legitimate text message with a delivery notice that was forwarded to a professional-looking Singapore Post (SingPost) website.

“I received this text message without giving it much thought. I clicked the link,” wrote one TikTok user who was notified by “SingPost” of a failed delivery attempt.

Photo: TikTok screen grab

The sender was tagged as “-SingPost-” and the attached URL was for “singaporepost.store”.

The recipient clicked on the link and was taken to a “SingPost” website that looked correct. It even had a Covid-19 disclaimer regarding “significant disruption to international air cargo movements”.

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Photo: TikTok screen grab

However, this was when the TikTok user noticed that something was wrong. The website URL did not match the official SingPost website, which is always “singpost.com”.

Here is a comparison of the phishing website vs the SingPost website.

Photo: TikTok screen grab

Photo: TikTok screen grab

The recipient also tried to track the said number through the official website, but failed.

Photo: TikTok screen grab

SingPost has since issued a warning to the public to be on the lookout for such scams.

“Scammers are using SMS and email phishing disguised as delivery notifications and targeting SingPost customers by tricking them into accessing bogus websites to make payments or provide sensitive personal information.”

SingPost has included some sample scams in the form of text and email messages.

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Photo: From the SingPost website

Photo: From the SingPost website

Those who have received such messages are cautioned not to click on links or respond to calls and emails.

SingPost reminded the public that payments can only be made through the SingPost Mobile App, at SAM machines or a post office and never through an online link.

In addition, parcels can only be tracked through the SingPost Mobile App and singpost.com/track-items.

SingPost will never request personal or banking information from the customer or text for non-delivery matters such as lotteries, loans or job openings.

“If we are unable to deliver an item to you, you will receive a physical non-delivery notice to collect the item from a post office or POP station.”

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Those who receive a suspicious email, letter, text or phone call supposedly from SingPost can call the hotline on 1605 to verify the authenticity of such messages.

Those who suspect they have responded to a phishing scam are advised to file a police report, change PINs or passwords on online accounts, and contact their bank to stop transactions./TISG

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