Google Pixel 4a 5G users on Android 11 reported touchscreen issues after the December update, but the latest update reportedly failed to fix the issue. While Google said last month that a fix for the problem would be included in the next software update, users say the January update did not fix the bug. The problem has been reported by several users and it seems to mainly affect the lower part of the phone screen; it is said to become more prominent when using the three button navigation.
Several Google Pixel 4a 5G users on Android 11 reported the issue on the Google Pixel support page. Google responded on December 24, 2020, saying the company was aware of the problem. He had promised a fix in the next software update and also suggested ways to improve the responsiveness of the device.
The issue was first reported by Android Police. It now confirms that the January patch does not include a fix for this. The same has been said by users of the support page.
The touchscreen issue particularly affects those who have chosen three-button navigation. However, the Google Pixel 4A 5G January update includes other bug fixes, including a fix for speaker noise that occurred in certain scenarios.
Since the January update did not fix the touchscreen issue on the Google Pixel 4A 5G, it is now expected in the February update. In the meantime, Google had suggested that Pixel 4A 5G users try pressing the center of the button or the side of the button / icon farthest from the edge of the screen while pressing the icons on the edge of the screen. Users have also been advised to try using their fingertips or thumbs while pressing icons, including navigation buttons at the bottom of the screen. Google said it could improve touch recognition.
The community forum also included suggestions from other Google Pixel 4A 5G users, including the November software rollback. The other popular solution has been to switch from the three button navigation system to gesture navigation.
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