Model to receive Rs 2million compensation from ITC Hotel Maurya for haircut gone wrong


A haircut gone awry for a model resulted in the loss of many modeling assignments, including a movie role, was eventually made up for her losses after three years. The National Consumer Disputes Redressal Commission awarded a huge compensation of Rs 2 crore to the female model.

Compensation was awarded to the woman for the mistreatment and haircut given to her by salon staff at the ITC Maurya hotel in Delhi in 2018, leaving her with little or no hair. Incidentally, the complainant was a model for hair products. The woman also said she must have suffered severe mental breakdown and self-esteem after the unfortunate incident.

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A bench of Judge RK Agrawal and Member SM Kantikar adopted the order and ordered the ITC to pay the amount to plaintiff Aashna Roy within eight weeks. The judges observed that the women are very careful and careful when it comes to their hair.

ITC was fined for lack of service under the Consumer Protection and Medical Negligence in Hair Treatment Act because the model’s scalp was burned and there are still allergies and itching due to the fault of the staff. When the incident occurred, the complainant was expected to perform modeling tasks primarily related to hair products. According to her, she had also landed a role in the cinema during this period.

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The judiciary noted that the complainant had been a model for hair products because of her long hair. She has modeled for VLCC and Pantene. But due to a haircut made against her instructions, she lost her expected assignments and suffered a huge loss.