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NTSA warns motorists of driver’s license scam


NTSA Warns Motorists Over Driver’s License Scam – TBEN.co.ke

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  • NTSA officials accompanied by police inspect a matatu in Nairobi in December 2019

    Digital K24

  • The National Transportation and Safety Authority (NTSA) warned motorists on Tuesday January 12 against a smart driver’s license scam.

    The authority informed drivers that a Facebook page claiming to issue smart driver’s licenses was cheating and extorting TBEN.

    NTSA has asked TBEN who have been victims of the online scam to report the case to the nearest police station to gather more information about the fraud.

    A fake Facebook page claiming to issue smart driver’s licenses.


    “The public is invited to take notice of an Ecitizen DL Facebook page that claims to issue smart driver’s licenses.

    “We are asking members of the public who have been defrauded through the listed page or mobile number: 0713232880 to report to the nearest police station,” a statement from the NTSA read.

    The Facebook page shows little sign of being a fake account as it issues an official NTSA communication as it provides authority links.

    The page charges drivers a fee ranging from Ksh3,000 to register for the new smart driver’s licenses with a promise to deliver the document within a week.

    This is the second time that NTSA has issued a warning on a Facebook page with a similar name. In April 2020, the authority revealed that crooks were using a fake Facebook page by the name of Ecitizen Kenya.

    Motorists had been urged to replace faulty or old driver’s licenses by calling an office number registered under a Rodgers Demba.

    To apply for legitimate smart driver’s licenses, the public can apply at Huduma centers across the country on dates announced by NTSA.

    TBEN can also log into the official NTSA portal with ID serial number, with mother’s maiden name and KRA PIN being the details required during registration.

    Citizens in the NTSA offices

    Citizens in the NTSA offices

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