Online call service drivers “benefit” from hijackings


CAPE TOWN – Some e-heling drivers are taking advantage of hijackings.

This is according to the president of Nyanga CPF, Dumisani Qwebe. The Weekend Argus reported last week that trucks and email services are being targeted by criminals in parts of Cape Town.

Qwebe said that during a patrol with police in the crime-stricken informal Marikana neighborhood in Philippi, they noticed that an email driver had dropped a customer. “We have in the past, with the station commander, asked the service drivers to go to the police station first before going to certain areas. This has been ignored by many and they continue to go to these dangerous areas. “

Email drivers are accused of deliberately driving in crime hot spots. HENK KRUGER African News Agency (ANA)

“The driver told us that if he was hijacked he would receive a lump sum. He was not disturbed and he did not tell us what online calling service he was from.

Qwebe said he didn’t think all drivers would risk their lives for a payment, but said he was concerned that a driver would boldly state it.

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“Nyanga is a high crime area and recent statistics have shown that most hijackings occur here. In most hijackings, the drivers are not killed. They have their belongings stolen and maybe the car as well.

A driver who only introduced himself as Peter said what the CPF was saying was not entirely true.

“Look, all e-hailing services carry insurance for drivers in case something happens to them. I’ve heard stories of drivers doing this (going into sensitive areas on purpose), but it’s not all of us. It’s too risky because you can be killed during the hijacking.

The driver also claimed that drivers who do this do not own the vehicle they are driving.

The Weekend Argus contacted the three major online calling services, Uber, Bolt and DiDi. They all confirmed that they took insurance for their drivers which covered them while traveling. The services did not know that there were drivers who could defraud them. They also confirmed that a person can own a fleet of cars and hire drivers.

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“As part of our commitment to safety, we have partnered with AIG Insurance to provide drivers, passengers and delivery personnel with protection under this program. Partner injury protection is there to help cover the cost of emergency medical treatment and other costs. They are covered from the time they accept a trip or a delivery request while driving to pick up a passenger or on the way to a restaurant, and until the trip is over, ”the carrier said. word of Uber.

Uber has also partnered with Road Cover, which will provide Uber users with free legal assistance and representation for claims submitted to the Traffic Accident Fund.

Gareth Taylor, regional director for Bolt in Southern Africa, said they offer Bolt Trip Protection, a no-cost, value-added insurance product that covers drivers and passengers in the event of an accident or unexpected incident at from the moment a driver accepts a trip, until the end of the trip.

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Underwritten by Oaksure Financial Services, Bolt Trip Protection includes coverage up to R50,000 for unforeseen injuries, emergency medical bills, hospital stays and trauma counseling for up to six weeks after the event. ‘incident. It also has the additional benefits of coverage for loss of personal effects up to R2500, as determined by policy rules, coverage for permanent disability caused by accident up to R50,000, such as determined by policy rules, and accidental death coverage up to R50,000, as determined by policy rules.

DiDi’s Carina Smith-Allin said that in the unfortunate circumstances of a hijacking or other security incidents, DiDi has insurance that allows them to provide additional support to drivers and riders on a case-by-case basis.

“DiDi has a multi-faceted security strategy that includes the use of preventative security measures in designated areas where movement should not be possible due to security considerations. Risky behavior deliberately designed to defraud the assistance provided by DiDi will need to be assessed on a case-by-case basis.