Overcrowded Schiphol airport reduces passenger numbers | TBEN | 16.09.2022


Schiphol will reduce the daily number of passengers by 18% until the end of October due to a shortage of guards, the airport management said Friday.

The airport has already reduced the number of passengers since July, but now wants to reduce it even further from 67,500 taking off passengers per day in September to 54,500 and from 69,500 in October to 57,500.

“The reduction is necessary to guarantee the safety of our passengers and employees,” said Hanne Buis, chief operating officer of the Royal Schiphol Group.

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He admitted it was “bad news for passengers and airlines”.

Dutch national airline KLM, Schiphol’s largest user, said it was “disappointing” that the airport “will be taking these measures again at such short notice”.

“The measures will have far-reaching consequences for our passengers, colleagues and the national and international reputation of Schiphol and therefore KLM,” said the airline.

Schiphol Airport CEO resigns

Friday’s announcement comes a day after airport director Dick Benschop announced his resignation.

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“There is a lot of attention, and also criticism, for the way Schiphol is tackling the problems and for my responsibility as CEO,” Benschop said in a statement on Thursday.

“I am making room on my own initiative to give Schiphol the space to make a new start,” he says.

Countless passengers have missed flights despite arriving hours before departure due to long queues in summer

The busy aviation hub on the outskirts of the capital of the Netherlands has been plagued by huge queues and piles of unclaimed luggage this summer.

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“Improvements were made last summer, but they are not enough,” said Jaap Winter, chairman of the Schiphol Supervisory Board.

Strong demand for air travel came after airlines and airports cut jobs during the COVID-19 pandemic.

At its peak in 2019, Schiphol handled almost 72 million passengers.

lo/kb (TBEN, dpa, Reuters)