Twitch to ban users for “ serious misconduct ” that occurs outside of its site

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The live streaming service Twitch will ban users for offenses such as membership in a hate group or credible threats of mass violence that occur entirely off-site, in a new approach to platform moderation. shape, the company said on Wednesday.

The Amazon-owned platform, which is popular among video gamers, said under its new rules it would take enforcement action against offline violations that posed a “substantial security risk” to its community. .

He said that examples of this “serious misconduct” include terrorist activities, sexual exploitation of children, violent extremism, credible threats of mass violence, committing or acting deliberately complicit in sexual assault and the threat of Twitch or its staff.

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“Taking action against faults that occur entirely outside of our service is a new approach for both Twitch and the industry in general, but it’s an approach we believe – and you hear from you – is crucial to doing it right, ”the company said in a blog post.

The major social media companies Facebook and Twitter largely focus their rules and enforcement actions on content and activity on actual services, with exceptions for certain people or organizations they have designated as dangerous or violent.

Twitch previously considered off-duty behavior related to incidents on the site, such as harassment on other social media platforms. He said he had also historically taken action against serious misconduct outside his service, such as when he suspended the account of former US President Donald Trump indefinitely after a crowd of his supporters took action. assault the US Capitol on January 6. Twitch said he didn’t. a large-scale approach in the past.

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The company said users would be able to report such behavior, but it could also proactively investigate cases, for example if there is a verified news report that a user has been arrested.

Twitch has said it will rely more on law enforcement in “off-duty” cases and has partnered with an investigative law firm to support its internal team. He declined to name the company.

The new standards will apply even if the target of the offline behavior is not a Twitch user or if the offender was not a user when he committed the acts. Authors would also be banned from registering a Twitch account, he said.

Twitch said it will only take action when there is evidence, such as screenshots, off-Twitch behavior videos or police records, verified by its internal team or by third-party investigators. Users who submit a large number of frivolous reports will face a suspension.

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The company said that in cases where the behavior occurred in the distant past, users had undergone rehabilitation, such as time spent in a correctional facility, and no longer presented a danger to the community, it might not take action or reinstate the users on appeal.

He said he will share updates with parties involved but will not share public updates on actions taken under this policy.

© Thomson Reuters 2021


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